Patient Administrator/ Radiographer Aide -Sligo

The Affidea Group is one of the most successful European healthcare diagnostics imaging companies. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries center's around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

We are now seeking an experienced Patient Administrator/ Radiographer Aide to join our team in Sligo

Duties:

Patient Administrator:

• Greeting and Registering patients on a day-to-day basis at the reception desk

• Handling and resolving patient complaints in line with company guidelines

• Performing any local administration tasks such as billing/claims/ lodgements etc

• Where relevant providing films/cd’s and receipts to patients

• Updating all records in an efficient, confidential manner with excellent attention to detail.

Radiographer Aide:

• Checking 3 key identifiers

• Fully informing patients of scan process while escorting them from reception to scan area

• Providing emotional and physical support to patients prior to and following their scan

• Providing support to radiographer with probe /coil changes and assisting with taking patients on and off the scanner

• Ensuring patient safety at all times

• Communicating with all team members to ensure an efficient workflow and a positive and professional experience for the patient.

• General upkeep of Ultrasound /MRI suite and maintaining JCI standards of Hygiene

• Ordering and stock control of clinical supplies

• General admin duties associated with updating and maintaining clear and precise documentation for each patient on RIS (Radiology Information System)

• Liaising with all Affidea team members to ensure a positive and pleasant working environment.

• Flexible and competent to work both at reception and in the treatment areas from time to time as the role requires crossover between the two functions.

Qualifications

Essential

• Leaving Certificate or equivalent

• Fluent in written and Oral English

Desirable

• FETAC Level 5 Care Assistant

• FETAC with Radiographer Module complete

• Manual Handling, Basic Life Support, Fire Training Certificates

Experience

• Experience in a care assistant role in a hospital or nursing home environment is beneficial but not critical

• Excellent customer facing skills

• Strong patient focus

• Excellent communication skills

• Flexibility

• Honesty and Integrity

Application Process:

By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 18 months from the date of your application. After this time, it will be deleted. If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to our Recruitment Privacy Notice for more information. to Affidea’s Data Privacy Notice for Recruitment