Skip to content

    Patient Administrator

    On-site
    • Northwood, Leinster, Ireland
    Healthcare

    Job description

    As part of the Affidea Group, we are the most successful European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries center's around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

    We are now seeking an experienced Patient Administrator to join our team in Affidea - Northwood. This is a full time position - 36 hours per week Monday to Sunday (12 hours per shift)


    Job Responsibilities

    • Excellent customer care skills
    • Ability to work as part of a team
    • Flexibility and adaptability to be able to deal with different tasks
    • Responsible for providing excellence in patient service through the efficient management of patients through the clinic.
    • Greeting and Registering patients on a day to day basis at the reception desk
    • Responding to Patient and Doctors queries by phone/ email
    • Providing reassurance and information to patients regarding their treatment
    • Handling and resolving patient complaints in line with company guidelines
    • Performing any local administration tasks such as billing/claims/
    • Updating all records in an efficient, confidential manner with excellent attention to detail.

    Job requirements

    Experience / Qualifications

    • Minimum of 1 Years Administration Essential
    • Customer Care Experience with a preference for candidates who have front facing customer experience
    • Excellent Communication Skills
    • Strong IT Skills with Microsoft products.
    • Previous healthcare experience desirable but not essential
    • Flexibility and adaptability to be able to deal with different tasks and business opening hours


    Application Process:

    Please submit a supporting statement along with your CV, detailing specifically how your knowledge skills and abilities match the job as outlined above.


    By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 12 months from the date of your application. After this time, it will be deleted.

    If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to our Recruitment Privacy Notice for more information. to Affidea’s Data Privacy Notice for Recruitment


    or