Patient Administrator - Tallaght

The Affidea Group is one of the most successful European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries centre's around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.

We are seeking a dedicated Patient Administrator to join team in our Tallaght Clinic. As a Patient Administrator, you will play a crucial role in ensuring the smooth operation of our clinic by providing excellent customer service and support to our patients.

Job Responsibilities

• Excellent customer care skills

• Ability to work as part of a team

• Flexibility and adaptability to be able to deal with different tasks

• Responsible for providing excellence in patient service through the efficient management of patients through the clinic.

• Greeting and Registering patients on a day to day basis at the reception desk

• Providing reassurance and information to patients regarding their treatment

• Handling and resolving patient complaints in line with company guidelines

• Performing any local administration tasks such as billing/claims

• Updating all records in an efficient, confidential manner with excellent attention to detail.

Experience / Qualifications

• Leaving Certificate   (UK Equivalent)

• 1 year + administration experience is essential

• Excellent MS Office Skills 
  

Application Process:

By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to Affidea as part of the application process may be retained by us for up to 12 months from the date of your application. After this time, it will be deleted. If you do not wish your details to be stored on our recruitment database, please email Affidea recruitment stating this and we will ensure that such information is not stored other than for the purposes of this application. Please refer to our Recruitment Privacy Notice for more information or to Affidea’s Data Privacy Notice for Recruitment